Shipping policy
Last Updated: August 2026
At Cylvion, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).
Please note that processing times may be longer during holidays, promotions, or periods of high order volume.
Estimated Delivery Times
- Sweden: 5–10 business days
- Norway: 5–12 business days
- Other European Countries: 7–15 business days
- International Orders: 10–20 business days
Delivery times are estimates only and may vary depending on your location, customs processing, and the shipping carrier.
Shipping Costs
Shipping fees, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Tracking information will be sent via email once your order has been dispatched. Please allow up to 48 hours for tracking information to become active.
Delays
While we strive to deliver orders on time, unexpected delays may occur due to:
- Customs inspections
- Severe weather conditions
- Carrier delays
- High shipping volumes
- Incorrect or incomplete shipping information provided by the customer
Cylvion is not responsible for delays caused by circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately at info@cylvion.shop. We will do our best to update your order before it ships, but changes cannot be guaranteed once processing has begun.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the estimated delivery date.
Email: info@cylvion.shop
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Cylvion
Website: https://cylvion.shop
Email: info@cylvion.shop
Thank you for choosing Cylvion.